Our Customer Service Promise
Your comments are important and relevant to us. We set standards and values internally that are only valuable if they work for you.
- - We value each and every Customer. Our aim is to ensure that you have the best possible interaction with us, EVERYTIME. Thus, making it easy to do business with us.
- - We act with integrity at all times. What we say, we do. You can rely on us.
- - We offer only quality products. BRANDS YOU CAN TRUST. Products that you can rely on so you can provide the best possible treatment for your patients.
- - Our prices are fair and competitive across our entire range, at all times.
- - Through our regular HEALTHLINES newsletter we aim to inform and bring to your attention, new and different products, topical information and special offers.
- - We do everything possible to get every order received before 4pm out the same day.
- - All parcels are despatched via the Toll or Australia Post delivery network, unless other arrangements are made, ensuring prompt delivery
At any time should you feel the service you receive is not to your standard or ours, we welcome your feedback.